Are you an authorized Viking service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Viking. We repair these appliances; we do not represent the manufacturer.
Is it worth repairing this wine cooler or replacing it?
We tell you honestly, with the quote. If the repair approaches what the appliance is worth we say so — on professional-grade equipment it rarely does, because the cabinet and the mechanics outlive the controls.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the Tamalpais-Homestead Valley area?
Yes. Tamalpais-Homestead Valley and the surrounding cities run off the same dispatch and the same number. Call (415) 549-9871 if you are not sure your address is in range.
What else do you check on a wine cooler while you are there?
Treated glass and the door seal, on a cabinet losing its upper zone, and condenser ventilation, because these sit boxed into a run of cabinetry. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Viking wine cooler repair cost in Tamalpais-Homestead Valley?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
How soon can you look at my wine cooler in Tamalpais-Homestead Valley?
Most Tamalpais-Homestead Valley calls are booked same or next day. We are open 7 days a week, 9am – 6pm on (415) 549-9871.
What goes wrong with a Viking wine cooler most often?
Both zones logged for an hour, rather than read off the panel once is where we start, and it is the answer more often than anything else. The full list of what we are called out for is on this page.