Are you an authorized Viking service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Viking. We repair these appliances; we do not represent the manufacturer.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the Westlake Village area?
Yes. Westlake Village and the surrounding cities run off the same dispatch and the same number. Call (213) 340-2171 if you are not sure your address is in range.
What else do you check on a refrigerator while you are there?
Each temperature sensor against actual cabinet temperature, not the display, and door cam-lift hinges and whether the cabinet is square in its cutout. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Viking refrigerator repair cost in Westlake Village?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
How soon can you look at my refrigerator in Westlake Village?
Most Westlake Village calls are booked same or next day. We are open 7 days a week, 9am – 6pm on (213) 340-2171.
What goes wrong with a Viking refrigerator most often?
The control board and its relays, which fail here more often than the compressor is where we start, and it is the answer more often than anything else. The full list of what we are called out for is on this page.
Can you fix a refrigerator in one visit?
Usually. We carry the common refrigerator failures on the van; evaporator frost coverage -- even, patchy or absent tells you the fault is the one that occasionally needs a part ordered, and we tell you the wait before you commit.