Viking builds the ice maker as a small refrigeration system running a batch process on a timer. In Allen the water path and the drain cause more calls than the cooling ever does, which is what most of our calls on it come down to.
Viking Ice Maker Faults We Repair in Allen
Slow or Hollow Cubes
Harvest Cycle Jamming
Water Line or Inlet Valve Restricted
Ice Tasting of the Freezer
Overfilling the Bin
Bin Switch Not Registering
Not sure your fault is on the list? Call (469) 983-3329 and we will tell you whether it is something we can fix.
What We Check First on a Viking Ice Maker
In this order, before any part is quoted — guessing at the expensive component is how a ice maker repair turns into two visits.
Whether it drains by gravity or by pump, because the fault differs entirely
The water filter's age, before anything mechanical is suspected
A freeze and harvest logged end to end, with the timings written down
Evaporator plate and water curtain, for cubes coming out hollow or cloudy
Cabinet ventilation, since an undercounter machine is boxed in on three sides
More Viking Repair in Allen
Every Viking appliance we cover in Allen, and the local page for the city.
Where We Cover in Allen
We cover these Allen ZIP codes, and the rest of the metro — see the full area list:
750137500275025
Contact Our Allen Team
One number for Viking repair in Allen, answered by a person.
Address3500 Oak Lawn Ave, Dallas, TX 75219
Phone(469) 983-3329
Hours7 days a week, 9AM – 6PMCall center answered 24/7
Viking Ice Maker Repair in Allen — Questions
Are you an authorized Viking service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Viking. We repair these appliances; we do not represent the manufacturer.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the Allen area?
Yes. Allen and the surrounding cities run off the same dispatch and the same number. Call (469) 983-3329 if you are not sure your address is in range.
What else do you check on a ice maker while you are there?
Evaporator plate and water curtain, for cubes coming out hollow or cloudy, and cabinet ventilation, since an undercounter machine is boxed in on three sides. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Viking ice maker repair cost in Allen?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
How soon can you look at my ice maker in Allen?
Most Allen calls are booked same or next day. We are open 7 days a week, 9am – 6pm on (469) 983-3329.
What goes wrong with a Viking ice maker most often?
Whether it drains by gravity or by pump, because the fault differs entirely is where we start, and it is the answer more often than anything else. The full list of what we are called out for is on this page.
Can you fix a ice maker in one visit?
Usually. We carry the common ice maker failures on the van; the water filter's age, before anything mechanical is suspected is the one that occasionally needs a part ordered, and we tell you the wait before you commit.