Are you an authorized Viking service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Viking. We repair these appliances; we do not represent the manufacturer.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the Saint Petersburg area?
Yes. Saint Petersburg and the surrounding cities run off the same dispatch and the same number. Call (813) 851-5644 if you are not sure your address is in range.
What else do you check on a cooktop while you are there?
Regulator and supply pressure ahead of the manifold, and on induction: coil resistance, the cooling fan and its intake. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Viking cooktop repair cost in Saint Petersburg?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
How soon can you look at my cooktop in Saint Petersburg?
Most Saint Petersburg calls are booked same or next day. We are open 7 days a week, 9am – 6pm on (813) 851-5644.
What goes wrong with a Viking cooktop most often?
Spark electrodes and their ceramic for hairline cracks is where we start, and it is the answer more often than anything else. The full list of what we are called out for is on this page.
Can you fix a cooktop in one visit?
Usually. We carry the common cooktop failures on the van; variSimmer valve behaviour at the low end, where the fault usually shows is the one that occasionally needs a part ordered, and we tell you the wait before you commit.