Are you an authorized Sub-Zero service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Sub-Zero. We repair these appliances; we do not represent the manufacturer.
Do you work on older Sub-Zero ice makers?
Yes, and they are often the ones most worth repairing. The mechanical side of these outlasts the electronics by years, so an older unit with a failed board is usually worth the board.
How long does a ice maker repair take?
Most calls finish in one visit once the fault is confirmed. If a part has to be ordered we tell you the wait before you commit to anything.
Is it worth repairing this ice maker or replacing it?
We tell you honestly, with the quote. If the repair approaches what the appliance is worth we say so — on professional-grade equipment it rarely does, because the cabinet and the mechanics outlive the controls.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the Newark area?
Yes. Newark and the surrounding cities run off the same dispatch and the same number. Call (929) 441-6166 if you are not sure your address is in range.
What else do you check on a ice maker while you are there?
Bin switch and whether it is registering full, and water quality, because it shows up in the cubes. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Sub-Zero ice maker repair cost in Newark?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
