Are you an authorized Sub-Zero service center?
No. We are an independent repair company and are not affiliated with, authorized by, or endorsed by Sub-Zero. We repair these appliances; we do not represent the manufacturer.
Do you need the model number before you come out?
It helps and it is not required. It lets us put the likely parts on the van for the first visit, which is often the difference between one trip and two.
What if you find a second fault while you are here?
We price it separately and you decide separately. Nothing beyond what you agreed to gets done without you saying so.
Do you cover the rest of the New Rochelle area?
Yes. New Rochelle and the surrounding cities run off the same dispatch and the same number. Call (929) 441-6166 if you are not sure your address is in range.
What else do you check on a ice maker while you are there?
Bin switch and whether it is registering full, and water quality, because it shows up in the cubes. Both are quick, both are common, and catching them on the same visit saves a second call-out.
How much does Sub-Zero ice maker repair cost in New Rochelle?
There is a flat $99 service call and diagnostic fee for the visit. You get the diagnosis and the price together in writing before any work begins, and you decide at that point with no obligation to proceed.
How soon can you look at my ice maker in New Rochelle?
Most New Rochelle calls are booked same or next day. We are open 7 days a week, 9am – 6pm on (929) 441-6166.
What goes wrong with a Sub-Zero ice maker most often?
Water supply pressure and the inlet valve is where we start, and it is the answer more often than anything else. The full list of what we are called out for is on this page.
Can you fix a ice maker in one visit?
Usually. We carry the common ice maker failures on the van; the harvest cycle, watched through a full rotation is the one that occasionally needs a part ordered, and we tell you the wait before you commit.
